Aero Centers Privacy Policy
Last updated September 15 2026
This Privacy Policy explains how Aero Centers collects, uses, discloses, and protects personal information when you visit aerocenters.com, contact us, or use our aviation and related services. It also explains the choices and rights that may be available to you.
In this Privacy Policy, “Aero Centers,” “we,” “us,” and “our” refer to Aero Centers. “Personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual. It does not include information that has been aggregated or deidentified so that it cannot reasonably identify an individual.
Scope
This Privacy Policy applies to personal information handled through our website and in connection with Aero Centers services, including fixed base operator services, fueling, aircraft parking and hangar services, ground support, concierge and travel coordination, private charter, aircraft management, aircraft maintenance, aircraft sales and brokerage, parts, avionics, and related customer support. Some services may be subject to an additional notice presented when information is collected.
This Privacy Policy does not govern a third-party website or service that has its own privacy policy, even if Aero Centers provides a link to it or helps you arrange the service.
Personal Information We Collect
The personal information we collect depends on how you interact with us and which services you request.
Information You Provide
- Contact information, such as your name, email address, telephone number, mailing address, and communication preferences.
- Aviation and service information, such as aircraft information, arrival and departure details, passenger or crew details, service requests, and information needed to coordinate fueling, parking, hangar, ground support, charter, maintenance, management, brokerage, or concierge services.
- Travel and identification information, such as itinerary details and, when needed to provide a requested service or meet legal requirements, government-issued identification or passport information.
- Transaction information, such as services purchased, invoices, billing details, payment status, and transaction history. Payment information may be processed on our behalf by payment service providers.
- Communications, such as messages, requests, feedback, survey responses, and records of your interactions with us.
Information Collected Automatically
When you use our website, we and providers that support the website may automatically collect information such as your Internet Protocol address, browser and device type, operating system, referring page, pages viewed, links selected, dates and times of access, approximate location derived from your Internet Protocol address, and cookie or similar identifiers.
Information From Other Sources
We may receive personal information from a person or organization involved in a service you request, such as an aircraft operator, your employer, a travel coordinator, a passenger or crew member, an airport or government authority, or a provider helping to fulfill your request. We may also receive information from providers that support our website, communications, fraud prevention, payment processing, or business operations.
How We Use Personal Information
- Provide, coordinate, and improve the services you request.
- Communicate with you about inquiries, reservations, service requests, transactions, operational matters, and customer support.
- Process payments, maintain business records, and administer customer relationships.
- Personalize and improve our website, services, facilities, and communications.
- Send marketing communications where permitted by law and consistent with your choices.
- Protect the safety, security, and integrity of our customers, personnel, facilities, aircraft operations, website, and systems.
- Detect and prevent fraud, misuse, security incidents, and other harmful or unlawful activity.
- Comply with legal, regulatory, tax, accounting, aviation, safety, and contractual requirements, and establish, exercise, or defend legal claims.
- Complete or evaluate a corporate transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.
How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:
- Service providers that support hosting, information technology, communications, analytics, payment processing, customer support, professional services, record keeping, security, and other business operations.
- Aviation, travel, and fulfillment providers when needed to complete a service you request, including aircraft operators, airport service providers, ground transportation, lodging, catering, maintenance, parts, and logistics providers.
- Government, airport, customs, immigration, law-enforcement, regulatory, or other authorities when required or permitted by law or when necessary for aviation operations, safety, or security.
- Professional advisers, insurers, auditors, lenders, and transaction participants where reasonably necessary for legitimate business, legal, or corporate purposes.
- A successor or prospective successor in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, subject to appropriate confidentiality protections where required.
- Other recipients at your direction or with your consent.
Aero Centers does not sell personal information for monetary payment. Some privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange for money. Where those laws apply, you may exercise any available opt-out right by contacting us as described below.
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, and similar technologies to operate the website, remember preferences, understand website use, measure performance, maintain security, and improve our services. Some of these technologies may be provided by service providers acting on our behalf.
You can use your browser settings to delete or block cookies. Blocking some cookies may affect website functions. Where required by law, we will request consent before using nonessential cookies. If the website provides a cookie preference tool, you may use it to adjust your choices.
Some browsers and devices offer signals intended to communicate privacy preferences. We process legally recognized opt-out preference signals where required by applicable law and technically feasible.
Email and Text Communications
We may send service-related communications about an inquiry, reservation, transaction, safety issue, or requested service. These communications are not marketing messages.
We may send marketing emails or text messages where permitted by law. You can unsubscribe from marketing emails by using the link in the message and can opt out of marketing text messages by following the instructions in the message. We may still send nonmarketing communications when needed to provide a requested service, complete a transaction, or meet legal or safety obligations. Message and data rates may apply to text messages.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain operational and transaction records, comply with aviation, tax, accounting, and other legal obligations, resolve disputes, enforce agreements, and protect against fraud or security incidents. Retention periods vary based on the type of information, the service involved, legal requirements, and operational needs. We delete or deidentify information when it is no longer reasonably needed, subject to applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe personal information provided to Aero Centers may have been compromised, contact us promptly.
Your Choices and Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Confirm whether we process your personal information and request access to it.
- Request correction or deletion of personal information.
- Receive a portable copy of certain personal information.
- Opt out of certain sales, sharing, or targeted advertising, if applicable.
- Limit certain uses or disclosures of sensitive personal information, if applicable.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Appeal a decision concerning a privacy request where applicable.
- Receive equal service and pricing and not be discriminated against for exercising a privacy right.
- To submit a privacy request, contact us using the information in the Contact Us section. We may need to verify your identity and request before responding. You may use an authorized agent where permitted by law. We will respond within the period required by applicable law.
California Privacy Rights
If California privacy law applies to Aero Centers and to your information, you may exercise the rights described above. California residents may also request information concerning disclosures of certain personal information to third parties for their own direct marketing purposes, as provided by applicable law.
European Economic Area Privacy Rights
If European data protection law applies, Aero Centers processes personal information as necessary to perform a contract with you or take steps at your request; comply with legal obligations; pursue legitimate interests such as providing and improving services, maintaining security, preventing fraud, and managing business operations; or with your consent. Where we rely on legitimate interests, we consider the effect of the processing on your rights and interests.
You may have rights to access, correct, erase, restrict, object to processing, receive data portability, and withdraw consent. You may also lodge a complaint with the data protection authority where you live or work or where you believe a violation occurred. Withdrawal of consent does not affect processing already carried out lawfully.
International Data Transfers
Aero Centers is based in the United States. If you provide personal information from another country, it may be transferred to and processed in the United States or another country where Aero Centers or its service providers operate. Where applicable law requires transfer safeguards, we use an appropriate legal mechanism for the transfer.
Information About Other People
If you provide personal information about another person, you should have authority to do so and should provide that person with this Privacy Policy when appropriate. Please provide only the information reasonably needed for the requested service.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without authorization required by law. If you believe a child has provided personal information to us, contact us so we can review and address the matter.
Third Party Links and Services
Our website may link to a website or service operated by another party. Information you provide directly to that party is governed by its privacy practices. Aero Centers is not responsible for the privacy or security practices of unaffiliated websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website and change the date at the top. If required by law, we will provide additional notice or obtain consent for a material change.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact Aero Centers:
Email info@aerocenters.com
Website https://aerocenters.com
