The Ultimate Guide to FBOs: What You Need to Know about Private Terminals and Charter Services

Choosing the Right FBO Company for Your Private Jet Travel: The Ultimate Guide

Discover the world of private aviation with our ultimate guide to FBOs. As someone interested in the convenience and luxury of private air travel, it's crucial to understand the ins and outs of Fixed-Base Operators (FBOs), private terminals, and charter services.

From the perks of skipping crowded airports to the customization options for your flight, there's a wealth of knowledge waiting for you in this guide. Your journey towards a seamless and exclusive travel experience begins now. Whether you're a seasoned private flyer or a curious newcomer, this comprehensive guide will provide valuable insights into FBOs, their services, and how to make the most out of them.

Let us help you take your travels to new heights and enter the world of private aviation with confidence.

Importance of Management and Development in FBO Company

When selecting an FBO company for your private jet travel, it is crucial to understand the role of FBO management and development. FBO management refers to the day-to-day operation and maintenance of the FBO facility, ensuring that it operates smoothly and efficiently. This includes managing fuel services, ground handling, hangar space, customer service, and other essential elements of the FBO operation.

A well-managed FBO will have a team of experienced professionals who are knowledgeable in aviation management and customer service. They will prioritize the needs of private and business jet travelers, providing a seamless and enjoyable experience from arrival to departure. Their efficient operations and attention to detail will ensure that your journey is stress-free and convenient.

FBO development, on the other hand, involves expanding and enhancing the FBO facility to keep up with the demands of the industry. As private air travel continues to grow in popularity, FBOs must adapt to accommodate the increasing number of private and business jet travelers. This may include expanding ramp and parking space, building additional hangar facilities, upgrading technology systems, and improving customer facilities. 

Evaluating Private Terminal Facilities and Services

Private terminal facilities are an essential aspect of the FBO experience. These exclusive areas are designed to cater to the unique needs of private and business jet travelers, offering a wide range of amenities and services.

When evaluating an FBO company, it is crucial to assess the quality of its private terminal facilities. Look for facilities that provide a comfortable and luxurious environment, with well-appointed lounges, spacious conference rooms, and private workspaces. The terminal should also offer concierge services capable of arranging ground transportation, hotel accommodations, and other conveniences. The availability of catering services is also a significant consideration if you require in-flight meals or snacks. 

Assessing the Range of Private Airplane Charter Services

When selecting an FBO company for private jet travel, it is essential to consider the range of private airplane charter services they offer. Whether you need a small, medium, or large aircraft, choosing an FBO with a diverse fleet can ensure that your travel needs are met.

The right FBO should have a wide selection of well-maintained and modern aircraft to choose from. This includes various types of jets, such as light jets, midsize jets, super midsize jets, and large jets, catering to different travel requirements and passenger capacities. They should also offer additional services such as helicopter charters or private turboprops for shorter trips or accessing more remote destinations. 

Prioritizing Safety and Security Measures

When it comes to private jet travel, safety is of paramount importance. When selecting an FBO company, it is crucial to prioritize safety and assess the measures taken to ensure the well-being of passengers and aircraft.

Start by asking for documentation that demonstrates compliance with industry regulations and standards. FBOs should possess the necessary certifications and accreditations, indicating their commitment to maintaining the highest levels of safety and operational excellence. They should also have comprehensive safety and emergency response plans in place, ensuring that all staff members are well-trained and prepared to handle any situation.

Regular maintenance and inspections should also be a priority for the FBO company. They should follow stringent procedures to ensure that all aircraft are kept in optimal condition and meet regulatory requirements. Well-maintained aircraft are less likely to experience mechanical issues, reducing the risk of accidents or delays.

Considering Reputation and Customer Reviews

To gain insights into the quality of service provided by an FBO company, it is valuable to consider its reputation and customer reviews. A company's reputation is often an indication of its track record and ability to deliver exceptional service to its clients.

Start by researching the company's history and background. How long have they been in operation? Do they have any notable partnering relationships with other aviation providers? Look for any awards or recognitions they have received within the industry. These aspects can speak volumes about their commitment to excellence.

Customer reviews can also provide valuable insights into the FBO's service quality. Look for reviews on reputable websites or platforms, and pay attention to any patterns or themes mentioned. Positive reviews may highlight exceptional customer service, attention to detail, or a smooth and efficient travel experience. On the other hand, negative reviews may point out areas where improvement is needed, such as communication or the condition of facilities. 

Find the Best Private Jet Options

Choosing the right FBO company for your private jet travel is crucial in ensuring a seamless and luxurious experience. By taking into account factors such as FBO management and development, the quality of private terminal facilities and services, the range of private airplane charter offerings, safety, and security measures, as well as the reputation and customer reviews of the company, you can make an informed decision that meets your specific needs and preferences.

Remember, a well-chosen FBO company will provide you with the utmost convenience, comfort, and peace of mind throughout your private jet travel experience. By considering these crucial factors and conducting thorough research, you can ensure that your journey is nothing short of extraordinary. So, whether you are a frequent flyer or planning a one-time luxury trip, take the time to choose the right FBO company for an unforgettable private jet travel experience. 

Contact us today to learn more about our premium FBO services and book your next flight. Experience the ultimate in luxury, convenience, and customer satisfaction with us, your trusted partner in private jet travel.

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Jeremy Epperson

“Jeremy is a true world-class leader in the aviation community,” said S. Michael Scheeringa, co-founder and managing director of SAR Trilogy Management.

His life-long passion for the industry and history of developing both people and markets made Jeremy the first and natural choice to lead Aero Centers.

Epperson started his aviation career in the United States Marine Corps, where he developed his leadership and passion to serve. He graduated from the University of California, San Diego, and is a commercial pilot with P135 experience. He has demonstrated his affection for the business with successful FBO leadership roles at Signature and Republic. 

Aero Centers will bring a level of professionalism and experience back to aviation communities,” added Jeremy Epperson. “Our FBOs demonstrate to the industry we are committed to first-class facilities with knowledgeable and experienced local team members with a passion for aviation. I am very excited to lead the team responsible for developing full-service FBOs and delivering customer-centric service to all aviation customers in a community. I had a vision for bringing passion, fun, and expertise back into aviation communities, just like it was 30 years ago. Aero Centers’ focus on full-service FBOs brings the dream to reality.

Jeremy Epperson

Sanjay Aggarwal

Aggarwal has over 25 years of experience in the aviation and hospitality industries. Aggarwal is a co-founder of SAR Trilogy Management. Previously until 2015, he was the CEO of Global Crew Logistics (GCL), a Miami-based travel management company specializing in the movements and accommodation of business aviation and cargo airlines’ flight crews. GCL doubled its EBITDA in a short two-year period under Aggarwal’s leadership. 

Between 2008 and 2013, Sanjay served as CEO of two commercial airlines in India – Spicejet (a private-equity-backed low-cost air carrier) and Kingfisher Airlines (a publicly listed full-service carrier). Under his leadership, Spicejet saw its first profitable year and increased its domestic market share from 7% to 12%. Prior to that, he served as COO of Flight Options LLC, one of the world’s largest operators of business jets. He and Scheeringa worked together to take Flight Options to profitability. 

Earlier, Sanjay worked in IT, strategy, financial planning and other roles at Marriott International and US Airways. He received his BS in Industrial Engineering from Nagpur University in India and his MS in Industrial and Systems Engineering from Virginia Tech. 

Sanjay Aggarwal is a co-founder of SAR Trilogy Management

MICHAEL SCHEERINGA

Scheeringa has almost 30 years of experience in general and commercial aviation as an operator and supplier. Scheeringa is a co-founder and managing director of SAR Trilogy Management, an aviation investment and management company. Before he founded SAR Trilogy in 2015, he was the President and CEO of BBA Aviation Flight Support, which comprised Signature Flight Support, the world’s leading FBO network, and ASIG, a leading operator of commercial aviation fueling services. Under his leadership, Signature grew from 85 to 124 global locations, almost doubled in revenue and tripled profit resulting in the company outperforming the market in 65 out of the last 72 months of Scheeringa’s tenure.

From 2004-2008, Scheeringa served as CEO of Flight Options LLC, one of the world’s largest operators of business jets. He was responsible for the turnaround of the business taking it from a negative 20% margin to a positive 5% margin. Prior to that he spent 13 years at US Airways in officer-level positions in network and operations planning and as the head of the company’s wholly-owned subsidiaries. 

Scheeringa received his BS in Transportation and Logistics Management from Arizona State University. Scheeringa was a board member of the Central Florida Expressway Authority. He is a Past Chairman of the National Air Transportation Association and a private pilot.

Michael Scheringa Founder of Aero Centers