The FBO Experience: What You Need to Know

When it comes to private jet travel, choosing the right Fixed Base Operator (FBO) can make all the difference. An FBO is an essential service provider that offers a wide range of amenities and services to private jet travelers. In this article, we will explore what an FBO is, what services they offer, and what you can expect from the FBO experience.

What is an FBO?

An FBO is a service provider that caters to private and business aviation travelers. FBOs offer a wide range of services such as fueling, parking, hangar space, ground handling, catering, and concierge services. FBOs are often located at airports and provide the necessary services and facilities for private jet travelers to arrive and depart smoothly.

FBO Services

FBOs offer a wide range of services that are designed to cater to the needs of private jet travelers. Some of the most common FBO services include:

  1. Fueling: FBOs provide high-quality aviation fuel that meets the standards of the Aviation Fuel Quality Control Program.
  2. Parking: FBOs offer secure parking facilities for private jets, allowing for easy and convenient access to the airport.
  3. Hangar Space: FBOs provide hangar space for private jets, protecting them from the elements and ensuring their safety.
  4. Ground Handling: FBOs offer a wide range of ground handling services such as baggage handling, towing, and aircraft cleaning.
  5. Catering: FBOs offer catering services for private jet travelers, providing them with high-quality meals that are tailored to their specific needs.
  6. Concierge Services: FBOs offer concierge services that cater to the needs of private jet travelers. These services may include ground transportation, hotel reservations, and other amenities.

What to Expect from the FBO Experience

When you arrive at an FBO, you can expect a high level of service and hospitality. The FBO experience typically includes the following:

  1. Personalized Service: FBOs provide personalized service that caters to the specific needs of private jet travelers.
  2. Luxury Amenities: FBOs offer luxury amenities such as lounges, private meeting rooms, and refreshments.
  3. Efficient Processing: FBOs provide efficient processing of passengers and their luggage, ensuring a seamless experience.
  4. High-Quality Facilities: FBOs provide high-quality facilities that are designed to cater to the needs of private jet travelers.
  5. Professional Staff: FBOs employ professional staff that are trained to provide a high level of service and hospitality.

The Right FBO

Choosing the right FBO can make all the difference when it comes to private jet travel. FBOs offer a wide range of services and amenities that are designed to cater to the needs of private jet travelers. When you arrive at an FBO, you can expect a high level of service, luxury amenities, efficient processing, high-quality facilities, and professional staff. We hope that this article has provided you with valuable insights into the FBO experience and helps you make an informed decision when it comes to choosing the right FBO for your next private jet trip.

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Jeremy Epperson

“Jeremy is a true world-class leader in the aviation community,” said S. Michael Scheeringa, co-founder and managing director of SAR Trilogy Management.

His life-long passion for the industry and history of developing both people and markets made Jeremy the first and natural choice to lead Aero Centers.

Epperson started his aviation career in the United States Marine Corps, where he developed his leadership and passion to serve. He graduated from the University of California, San Diego, and is a commercial pilot with P135 experience. He has demonstrated his affection for the business with successful FBO leadership roles at Signature and Republic. 

Aero Centers will bring a level of professionalism and experience back to aviation communities,” added Jeremy Epperson. “Our FBOs demonstrate to the industry we are committed to first-class facilities with knowledgeable and experienced local team members with a passion for aviation. I am very excited to lead the team responsible for developing full-service FBOs and delivering customer-centric service to all aviation customers in a community. I had a vision for bringing passion, fun, and expertise back into aviation communities, just like it was 30 years ago. Aero Centers’ focus on full-service FBOs brings the dream to reality.

Jeremy Epperson

Sanjay Aggarwal

Aggarwal has over 25 years of experience in the aviation and hospitality industries. Aggarwal is a co-founder of SAR Trilogy Management. Previously until 2015, he was the CEO of Global Crew Logistics (GCL), a Miami-based travel management company specializing in the movements and accommodation of business aviation and cargo airlines’ flight crews. GCL doubled its EBITDA in a short two-year period under Aggarwal’s leadership. 

Between 2008 and 2013, Sanjay served as CEO of two commercial airlines in India – Spicejet (a private-equity-backed low-cost air carrier) and Kingfisher Airlines (a publicly listed full-service carrier). Under his leadership, Spicejet saw its first profitable year and increased its domestic market share from 7% to 12%. Prior to that, he served as COO of Flight Options LLC, one of the world’s largest operators of business jets. He and Scheeringa worked together to take Flight Options to profitability. 

Earlier, Sanjay worked in IT, strategy, financial planning and other roles at Marriott International and US Airways. He received his BS in Industrial Engineering from Nagpur University in India and his MS in Industrial and Systems Engineering from Virginia Tech. 

Sanjay Aggarwal is a co-founder of SAR Trilogy Management


Scheeringa has almost 30 years of experience in general and commercial aviation as an operator and supplier. Scheeringa is a co-founder and managing director of SAR Trilogy Management, an aviation investment and management company. Before he founded SAR Trilogy in 2015, he was the President and CEO of BBA Aviation Flight Support, which comprised Signature Flight Support, the world’s leading FBO network, and ASIG, a leading operator of commercial aviation fueling services. Under his leadership, Signature grew from 85 to 124 global locations, almost doubled in revenue and tripled profit resulting in the company outperforming the market in 65 out of the last 72 months of Scheeringa’s tenure.

From 2004-2008, Scheeringa served as CEO of Flight Options LLC, one of the world’s largest operators of business jets. He was responsible for the turnaround of the business taking it from a negative 20% margin to a positive 5% margin. Prior to that he spent 13 years at US Airways in officer-level positions in network and operations planning and as the head of the company’s wholly-owned subsidiaries. 

Scheeringa received his BS in Transportation and Logistics Management from Arizona State University. Scheeringa was a board member of the Central Florida Expressway Authority. He is a Past Chairman of the National Air Transportation Association and a private pilot.

Michael Scheringa Founder of Aero Centers